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How to book flights!

Spend a few minutes, going through the section below and get the most out of your flight searches and bookings on Travelocity. We explain each step of the booking process, highlight key features you can use and also answers to frequently asked questions. In the new language of travel customers should make informed decisions.

Flights booking Process: Start your search I Choose your flight I Flight selection I Passenger details | Existing / New Member | Confirmation
Know our Flight features: Shopping by fare bucket I Seat Maps | Hold Flights | Widest Choice I lowest fares
Frequently asked questions: Get answers to all your questions before you start your flight bookings
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Flight booking process on Travelocity
Step 1 - Start your search  
Travelocity flight booking process!

Departure & Destination point: Simply select your Departure Point from the drop down list. Key in your destination city / airport in the adjacent box. Our predictive test would suggest cities once you start keying in the first few letter of the destination city.

Note: You can also book from departure points outside India (e.g. Dallas to London) or domestic flights within any country, select “non Indian departure cities (no 14 from top) in the dropdown and you would get a refreshed page with and empty box for departure point simply key in your departure city or airport.

Travel dates: key in your preferred travel dates.

Note: Our minimum purchase time for domestic and international flights is 24 & 48 hours. This is not a technical limitation, but a check put in place against online fraudsters, as this gives us our risk teams enough time to verify and validate bookings.

One way or Return: Select you preferred option.

Class of Travel: Travelocity allows you to search flights based on your choice of class, including premium economy, which is available now in select airlines

Number of passengers: You can book upto 6 adult, 5 children and 5 infants in one booking.

Preferred airline: if you want to search fares for only you preferred airline select it from the drop down. Clicking on the search button leads you to a waiting page and then the search results are displayed.

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Step 2 - Choose your flight  
Travelocity flight booking process!

Our flight search display all possible flight options based on your search, sorted by the lowest price. You may sort the results by airlines or schedule should you please.

Our all inclusive fares display policy ensures all fares displayed include all applicable taxes and surcharges, What you see on this page is what you pay. There are no hidden costs on Travelocity.

The box on the top shows the top 5 lowest fare options, for ready reference. Travelocity displays results for return flights by “FARE BUCKET”.

Shopping by fare bucket, shows you all possible combinations including interline (clubbing multiple carriers) in a particular fare bucket, Our advanced flights engine looks through hundreds of possible combinations to bring this advanced shopping feature for you.

If the airline offers seat maps, (e.g. Jet Airways international flights) you would see that link along side the flight details and can block your seat while making the booking.

You need to select which flight options you prefer on this page and click on the continue tab below it.

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Step 3 - Select your flight  
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Once you have selected the flight/s you would come to this page, which shows you the details of your flight selected. In the pricing box, you may see a negative booking fee, which is the exclusive Travelocity discount applicable for that flight.

Travelocity leverages its global scale and partberships to ensure it brings you the lowest fares always.

If you have shopped for a return flight, on this page you would be show three hand picked hotels, along with special package prices for flights+hotels. If you donot want to add a hotel to your trip, by clicking on the continue tab you move to the next booking step.

Why add a hotel to your trip?
Travelocity has sourced special package rates from hotels and airlines, which cannot be sold independently, these offer great savings, compared to bookings flights and hotels independently.

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Step 4 - Reservation / Passenger details  
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Post confirming your flight, you now need to key I your details, and mention your preferences if any in terms of choice of meals and seats. We offer the ability to enter your Frequent Flyer details so you don't loose your miles.

This page outlines all terms conditions, restrictions (if any) and fare rules. Donot forget to click on the fare conditions link to get comprehensive details, including charges applicable for cancelations, amendments, etc. These are pulled directly from the airline systems realtime. If you require any clarifications our flights experts are available 24X7 on toll free number: 1800 180 1222 or Tel: 0124 239 8222.

You would need to click on the check box, and the continue button to get to the payment stage.

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Step 5 - Check Pre-sale details  
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To ensure all your details are in order, this page summarizes your trip, if all details are in order click on the continue link.
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Step 6 - Existing user / New user verification  
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If you are a first time user, we offer you the option to register at this stage OR you could continue without login as a guest.

We would encourage you to register with us, to benefit from our exclusive member only offers and free Evouchers.

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Step 7 - Booking confirmation & Payment  
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You now need to enter your credit/debit card details to complete the transaction.

At travelocity you can pay for your booking using any VISA, MASTER or AMERICAN EXPRESS Credit Card. Additionally you can pay using VISA debit cards of the following banks: HDFC Bank , ICICI bank, Axis Bank, State Bank of India, Standard Chartered Bank, Indian Overseas Bank, City Union Bank, Karur Vysya Bank, Kotak Mahindra Bank, Deutsche Bank Visa card.

Incase you have an eVoucher (we issues these for special promotions) you could click on the redeem the eVoucher link and use that.

Travelocity offers Verified by VISA and Master Secure services so you can book with confidence. By clicking on the buy now button, you conform the transaction, You would see a waiting screen for a few seconds while we confirm your booking.

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Step 8 - Booking confirmation  
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Your flight booking is confirmed.

Your confirmation details now appear on the screen and a unique Travelocity TRIP ID is generated, along with the Flight Reference Number or the GDS PNR. You could print this for your reference. We also would mail you your eticket on your email id mentioned within 24 hours.

For any clarifications, amendments or cancelation please contact our Flight Experts 24X7 on Toll freenumber: 1800 180 1222 or 0124 239 8222. Have your Travelocity Trip ID handy when calling the call centre so they can pull up your details. Majority of your questions can be answered using our interactive FAQ's module.

You could view all your trips anytime, resend / print confirmations, by logging into MY STUFF at the top left hand corner of the site, anytime.



Our New Flight Features
Widest Choice: Travelocity leverages its global supplier partnerships, to bring you over 450 airlines including low cost carriers. Travelocity allows you to book frlights from anywhere to anywhere in the world. You can book flights with departures outside India or book domestic flights in any country.( e.g. Dallas to Seattle).
Lowest fares, All inclusive pricing, No hidden costs : Travelocity leverages its global scale to bring you the best fares across International and domestic sectors. We display return flight results by “FARE BUCKETS” ensuring we do the leg work using our cutting edge flights engine for finding the best itinerary for you. Our all inclusive fares display policy ensures all fares displayed include all applicable taxes and surcharges, What you see on this page is what you pay. There are no hidden costs on Travelocity.
Book flights from anywhere to anywhere in the world: You can also book from departure points outside India (e.g. Dallas to London) or domestic flights within any country, select “non Indian departure cities (no 14 from top) in the dropdown and you would get a refreshed page with and empty box for departure point simply key in your departure city or airport.
Seat Maps: In the flights search results page, Travelocity offers you the functionality to view available seats and block while you proceed with your bookings. This ensure you get your preferred seat right at the time of the booking and donot have to wait for an online checkin or arrive at the chackin counter to be told, sorry only middle seats are available. This functionality is currently available for the following airlines, ................... We would soon be expanding this list.
Hold flights: Available for International flights. Travelocity offers you the unique functionality to hold a flight, which you confirm and pay for later through MY STUFF, within 24 hours. This functionality may not be available for all flights, as it is governed by airline fare rules, and some low fares are instant purchase fares.
Search and book all classes including Premium Economy: Travelocity allows you to search flights based on your choice of class, including premium economy, which is available now in select airlines. You can book upto 6 adult, 5 children and 5 infants in one booking.
No fee for same day cancelations: we understand you could have change in plans or could have made errors while booking, We will not hold you to it, and charge you no Travelocity flight cancelation fee. Airlines cancelation charges would be as applicable, based on fare rules.
Proactive customer care to help you 24X7: Our flight experts are available 24X7 to update you of any schedule changes, or making efforts to upadte you on all events that may impact your trip. You can call then around the call for cancelations, amendments or any other issues.
Your preferences: During the booking path we capture and pass on to the airlines all your preferences like need for special assistance (e.g.wheelchair required), preferences for seating and meals and also your frequent flyer details so you donot loose the precious miles.
Multiple payment options, safe and secure bookings: You can book with confidence with travelocity knowing that you are using a globally tried and tested platform used my millions of travelers the world over. You can pay for your bookings using any VISA, Master, OR American Express credit card. In addition you can use VISA debit cards of the following banks: HDFC Bank, ICICI bank, Axis Bank, State Bank of India, Standard Chartered Bank, Indian Overseas Bank, City Union Bank, Karur Vysya Bank, Kotak Mahindra Bank, Deutsche Bank Visa card.
Refunds processed in 5 days: In case you have to cancel your booking, we ensure your refunds are processed by us in 5 working days. It may take 2-5 days for the money to reflect in your account, which is based on the processing time of your credit / debit card issusing back and not in our control.
Iinteractive FAQ module: Our interactive FAQ modulehelps answer almost all your questions online about flight bookings. Click here to ask a question.

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